Community Safety & Well-Being Plan
In 2019, the Province of Ontario introduced legislation under the Comprehensive Police Services Act required municipalities to develop and maintain their own Community Safety and Well Being (CSWB) Plans.
In 2020, the City of Quinte West convened a CSWB Committee composed of City staff and community stakeholders to undertake this work. The Committee undertook extensive research and consultation to build a plan that offers actionable efforts to make meaningful change in the community.
In July 2021, Council approved the City’s first Community Safety and Well Being Plan.
The City's 2021-2024 CSWB plan identified two key priority areas:
- Affordable and appropriate housing, and
- Mental health and addictions.
Under these two priority areas, the plan identified 50+ initiatives and action items, and established three committees that worked to enhance inter-organization collaboration and information sharing through the summer of 2024.
Developing Quinte West's next CSWB Plan 2026-2030
In July 2024, the City engaged the Loyalist College Centre For Healthy Communities (CFHC) to:
- Undertake an evaluation of the City’s first CSWB Plan 2020-2024, and
- Provide recommendations to strengthen the City’s community safety and well-being efforts.
The results of this work were presented to Council in May 2025.
The 2025 CSWB Report provides:
- An update on the current state of community safety and well-being in Quinte West, and
- A roadmap to guide the development of the City’s next CSWB Plan, 2026-2030.
Read the 2025 Quinte West Community Safety and Well-being Report available here.
Data-informed decision making
Through consultation with community partners and updated research on community safety and well-being practices, the CFHC research team has identified the opportunity to develop a broader framework for defining and understanding the community safety and well-being needs of Quinte West’s community. This approach calls for the collection and review of deeper, more comprehensive data to inform the focus of the City's next CSWB Plan.
In order to collect and share community data, between Fall 2025 and December 2026, the City of Quinte West is partnered with the CFHC to develop the City’s first CSWB Pulse Check Tool. The Quinte West Pulse Check dashboard is a system for collecting and tracking community data across three key CSWB pillars - affordability, health care and connectivity.
Once developed, the Quinte West Pulse Check dashboard will serve as a resource for evaluating progress and identifying service gaps. This approach will allow Quinte West to stay flexible and proactive in responding to social and economic changes in our community.
Help shape the future of Community Well-Being in Quinte West
Residents and community partners are invited to complete the short Community Safety and Well-Being (CSWB) survey linked below to help identify local needs, challenges, and opportunities across our community.
Your feedback will help the City better understand issues related to housing, affordability, healthcare, social connection, transportation, safety, and access to community supports. The information collected through this survey will be combined anonymously with other community data and included in the City’s new CSWB Pulse Check dashboard set to launch in late 2026.
Your insights will also help inform priorities, goals, and actions in the City’s next multi-year Community Safety and Well-Being Plan 2026-2030. By sharing your experiences and perspectives, you are helping the City and its community partners build a safer, healthier, more connected, and more inclusive Quinte West for everyone.
The survey contains 14 multiple choice questions and takes only a few minutes to complete. All responses will remain anonymous.
